Improved feedback options
We have improved our feedback function in the nextbike app!
Now it's even easier to report defective bikes or problems with your rental. Just select the broken bike component or one of your rentals and provide additional details if necessary.
You can access the support options via the corresponding menu item or by clicking on one of your rentals.
About us
nextbike is European market leader in bike sharing. We like to share and thus mobilise millions of people in a sustainable way. As micro mobility pioneers, we have been developing smart bike sharing schemes since 2004. Currently, we have established bike sharing as an elementary component of urban mobility in over 300 cities worldwide.
Contact
nextbike GmbH
Erich-Zeigner-Allee 69-73
04229 Leipzig
Hotline: +49 (0) 30 69205046
E-Mail: kundenservice@frelo-freiburg.de
Copyright 2021 nextbike GmbH