20.11.2020

Add you email address to your account

Help us to improve our communication and leave your email address in your customer account. This way we can reach you easily at any time, without having to ring you out of an important meeting or wait for the mail. Don't worry, you will only receive emails from us if we need to reach you because of a problem. Have you subscribed to our newsletter yet? Keep yourself informed about nextbike, current campains and interesting news from the world of cycling. After you have completed your email ad...

15.10.2020

New stations opened

Frelo is booming and will be further expanded! Freiburg has received 17 new Frelo stations with an additional 130 new bicycles in the past weeks. New stations: Betzenhauser Torplatz Habsburgerstraße Geschwister Scholl Platz Heinrich v. Stephan-Straße Schwabentorbrücke Bissierstraße Messe Freiburg Tullastraße / Zähringer Straße Karlsplatz Wiwilibrücke Laufener Straße / Haslacher Straße Kronenbrücke / Wilhelmstraße Pressehaus Haslacher Straße / Eschholzstraße Alt...

07.10.2020

Get free minutes with your Deezer premium account

Subscribers to Deezer now enjoy free minutes with nextbike Germany-wide. With the Deezer advantage, you can rent bikes for 30 minutes free of charge twice a day in more than 50 cities*. The cooperation runs until 30 June 2021 and applies to all users of a paid Deezer service (Premium, HiFi, Family, Student). *The concession is valid in the following cities: Augsburg, Baden-Baden, Berlin, Bonn, Dresden, Düsseldorf, Erfurt, Frankfurt a.M., Freiburg, Gießen, Hannover, Karlsruhe, Kassel, Köln, La...

17.08.2020

Now new: MOBIbike in Dresden

Today, together with Dresdner Verkehrsbetriebe AG (DVB), we are launching the new bike sharing system for Dresden under the name MOBIbike. 1000 smartbikes of the latest generation will then be available around the clock. The rental bikes can now be rented at 14 MOBIpoints. They are supplemented by areas where flexible return is possible. All sz-bike customers are automatically transferred to the new system. DVB subscription customers have the first 30 minutes of each ride free of charge and...

10.07.2020

Mobile in the Bergisches Land

The Bergische e-Bike is here! As the very first e-bike sharing system it connects communities of a complete district - the Rheinisch-Bergische Land - with each other. The rental stations at the railway stations in Rösrath and Leichlingen were opened yesterday. In the next few weeks, stations in Bergisch Gladbach, Burscheid, Kürten, Odenthal, Overath and Wermelskirchen will follow.After we, together with RVK, made the Rhine-Sieg district on the left bank of the Rhine and the community of Weilersw...

08.07.2020

Temporary stations in the west of Freiburg

Together with VAG Freiburg, we have opened seven stations in the western outskirts of Freiburg and are testing their profitability until the end of the year. From now on, you can therefore ride as far as Munzingen Tiengen Opfingen St. Nikolaus Waltershofen Hochdorf and Umkirch.There will also be a test station at Eugen-Keidel-Bad in Freiburg. The test phase will be running until the end of the year. If the stations are well received, they will remain in the future. So jump on your bikes...

02.07.2020

Info on the reduction of value added tax

For the next half year the value added tax is reduced by 3%. A good idea, but it involves a lot of technical and bureaucratic effort. We give you all a voucher for a 30-minute free ride instead of passing on pennies to you. Simply redeem the code 445344 in your customer account. The voucher will automatically be activated the next time you rent a bike. The voucher will also be added to existing free minutes.The voucher is valid until 31.12.2020 in all German cities except Usedom, Munich, Bre...

19.06.2020

Receive our newsletter and get 50% off the monthly rate

Subscribe now for our newsletter and receive 50% off the monthly rate in our next mailing. We will also provide you with fresh Nextbike news.How it works: Open your account settings via app Go to your profile Add your e-mail address and activate the newsletter hook at the bottom of the page Confirm the registration by clicking on the verification link in your e-mail inbox Done!

15.05.2020

Happy Birthday Frelo!

Frelo Freiburg celebrates its first birthday today and can look back on a great year: 220.000 times the 16.500 Freiburg users have rented a bike! Since the system has been so well received, there is nothing to stop it from being expanded. Up to 20 stations will be added in the city area over the summer months. From June onwards, there will gradually be test stations in Munzingen, Tiengen, Opfingen, St. Nikolaus, Waltershofen and Hochdorf, and after its reopening, also at the thermal spa, with...

11.05.2020

Nextbike launches in Bielefeld

If Bielefeld exists, then from now on only with us! Since last weekend you can also rent our bikes there under the local name flowBie Siggi. Get all information about the system on nextbike.de/bielefeld.

06.05.2020

Improved feedback options

We have improved our feedback function in the nextbike app! Now it's even easier to report defective bikes or problems with your rental. Just select the broken bike component or one of your rentals and provide additional details if necessary. You can access the support options via the corresponding menu item or by clicking on one of your rentals.

17.04.2020

Subscribe to our newsletter

Subscribe to our newsletter and never miss any promotions, system news or personal cycling statistics. Enter your e-mail address in your customer account and register for the newsletter via Account settings -> Profile.

02.04.2020

Lock does not open?

You want to rent a bike, the frame lock does not open and reopening via the app does not help either? Don't panic. Our system detects that the lock is still closed and automatically cancels the rental after three minutes. No charges apply.Check this in your app afterwards.

26.03.2020

Big thanks to our service teams

At this point we would like to express our sincere thanks to our service teams. In all German cities they are still on the road for you every day to maintain a public environmentally friendly basic mobility. In addition to regular maintenance, they are currently paying special attention to cleaning contact-intensive bike parts such as handlebars or saddle clamps.Although the risk of infection via surfaces is considered relatively low, we'd ask you to follow the well-known hygiene recommendatio...

16.03.2020

Operation runs normally!

For the time being our rental service runs on a regular basis in all German cities. Current information about the state of affairs can be found here in the news section.Stay healthy and all the best!

03.02.2020

Get the nextbike Playlist

You love singing while cycling and need new input? Get the nextbike playlist on Spotify or Deezer. We collected some songs for you that address our most favourite means of transport. So check it out!

25.11.2019

Climate Ride

Travel climate fiedly: On Friday we invite you all to ride our Frelo bikes. We say thank you to everyone who is working for a better climate. You can cycle for free on the whole of Friday, November 29th! The topic of mobility is clearly important, too: public transport, bicycles and co. get you to your destination comfortably and environmentally friendly! Whether you are a beginner or a connoisseur: Our free tickets are waiting for you on Friday for the free ride - all you need is a Frelo accoun...

19.11.2019

Where to find your transaction history

You want to know if charges have already been beditted or refunds have already been made or you want to download your invoices? Log in to your customer account via www.nextbike.de. Under ->Account status you can see all transactions at a glance.

06.11.2019

Avert a fee for improperly returned bikes

You have received 20 € fee for an improper return outside the flexzone or away from stations? Not everything is lost yet and you can still avert the fee. What do you have to do?Go back to the bike and rent it again. Don't do this remotely as the lock will open automatically for some bike types. The old rental will simply continue and the improper return fee will be deleted. return the bike properly now. Also good to know: successive rentals of the same bike by the same customer are merged to...

22.10.2019

3 new cities for nextbike Slovenia

In Slovenia you can now rent our bikes in three more cities, now a total of seven. Welcome to the family Štore, Zreče and Slovenske Konjice.All nextbike countries and cities can be found at nextbike locations.

24.09.2019

Hop on Hop of! with CallYa Digital.

Hop on Hop of! The new CallyaDigital with Vodafone GigaPower. And the freedom to cancel monthly. 10 GB data volume in the excellent 4G I LTE network from Vodafone for only 20€ per month. Only available online at Vodafone.de.

11.09.2019

Pay with Paypal and secure your 5€ driving credit!

Pay now your nextbike rides comfortably with PayPal and you will get a credit of 5€. Just klick here and follow the instructions: Prerequisite is that you have deposited Paypal as a means of payment with us. In the customer account you can do this very easily in the Account settings under Change "Payment type".

11.09.2019

After the summer is before the summer

You can't let go of the summer yet or can't wait for the next one? Anticipation makes it easier. Be inspired on EuroVelo by numerous long-distance cycle paths throughout Europe and already plan your tour for next summer.

26.08.2019

Note on damage claims

Please do not park or return our bikes directly next to parked cars! When parking the bikes, make sure that they do not obstruct anyone and cannot damage anything. If an inconveniently parked bike falls over and damages e.g. a parked car, nextbike might be obliged to communicate the customer data of the last user to clarify the facts. For more details please refer to our Data protection leaflet.

20.08.2019

Activate Push Notifications

Activate Push Notivications for your nextbike app in order to receive current information on your rental status.

06.08.2019

Hello Havirov / CZ

All good things are 3! With the start in Havirov / CZ a few days ago already three cities of our neighbour belong to the nextbike family. Best of all: in Havirov, thanks to the support of the city, the first 15 minutes per rental are free for everyone. For more information click here: nextbikeczech.com/havirov.

07.05.2019

nextbike at a monthly rate

Did you know?For only 10 € per month the first 30 minutes per rental are included in all German cities (except Bremen, Nuremberg and Usedom). Book the monthly rate in the app and start cycling for less. The rate can be cancelled montly and will otherwise be extended automatically. More information under nextbike.de/prices or on the respective pricing website of the cities.