How it works

1. Sign up for free

website

Go to

registration.

APP

Get the nextbike app or VAG mobil app and register via smartphone.

Terminal

No phone at hand? Sign up directly on the terminal.

Hotline

Our costumer services is happy to help you register. Call +49 (0) 30 69205046.

2. Rent & Return

Quick. Simple. Flexible.

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RENT A BIKE

Follow the terminal instructions or scan the QR-code with the app. The frame lock opens automatically. You can also rent bikes by calling our hotline: +49 (0) 30 69205046. The lock opens automatically so never rent a bike from afar.

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PARK A BIKE

You can park your bike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.

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RETURN A BIKE

Return your bike at any official station in Freiburg. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped. Check the map for information about stations near you.

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RENT A BIKE

Tap your RFID-enabled customer card at the rear of the bike. The lock opens automatically. The account must be linked to the chip card beforehand by selecting a partner in the account.

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PARK A BIKE

You can park your bike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.

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RETURN A BIKE

Return your bike at any official station in Leverkusen. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped. Check the map for information about stations near you.

REGISTRATION

The registration* is free of charge. Before renting your first bike, we need to verify your payment method. You will be required to deposit a credit of 1 € which can be used in all fare types. You can change your preferred payment method at any time.

Payment with credit card, direct debit or PayPal**.

* For registering via hotline a service charge of 3€ applies. 
** Your PayPal account needs to be verified. Learn more.

4 BIKES ON 1 ACCOUNT

You can rent up to four bikes at the same time using one account. Free minutes or special rates will only apply to the first bike, though.

SERVICE FEES

Returning bikes outside official Frelo stations is not allowed. A service fee of min. 20€ will apply. All prices and fees can be found in our price list

Get the nextbike app...

Get the nextbike app...

Get the nextbike app...

...or get the VAG mobil app

...or get the VAG mobil app

...or get the VAG mobil app