Please update your credit card details
Dear customer,
We are going to change our payment service provider for credit card payments in order to improve our service quality. If you are paying currently via credit card, we kindly ask you to re-enter your payment details within your nextbike account. Afterwards, you can continue using our service as usual.
Please update your payment details as described below:
- nextbike app (Android or iOS): Open the menu and go to «Account Settings > Payment»
OR
- on our website: after you’ve logged in go to «Payment» within the menu.
If you need any help, please do not hesitate to contact us at kundenservice@frelo-freiburg.de or +49 (0) 30 69205046.
Thank you for your help. Have a great day and a nice ride!
Your nextbike-team
About us
nextbike by TIER is the European market leader in bike sharing and stands for a multimodal and socially fair transport transformation. In over 300 locations in more than 20 countries, nextbike by TIER has established bike sharing as an elementary component of livable cities and regions. Integrated into public transport, the company offers millions of users the ideal means of transport for their daily needs with pedal bikes, e-bikes and cargo bikes. nextbike by TIER is a brand of TIER Mobility SE, the world's leading shared micro-mobility provider.
Contact
nextbike by TIER
Erich-Zeigner-Allee 69-73
04229 Leipzig
Hotline: +49 (0) 30 69205046
E-Mail: kundenservice@frelo-freiburg.de
Copyright 2023 TIER Mobility SE